Privacy Policy

1. Who We Are

Camstel TV (“Camstel TV,” “we,” “us,” or “our”) is operated as an extension of the Camstel.com partner network. We provide adult live streaming and on-demand performer discovery tools for adults aged 18+. This Privacy Policy applies to any interaction you have with our website, mobile experience, emails, or customer support channels (collectively, the “Services”).

2. Information We Collect

We collect information that you provide directly and data generated when you use the Services:

• Account details: username, email address, password, preferred language, and optional profile information submitted through Camstel.com or affiliated portals.
• Age & verification data: attestations confirming you are 18+ and, where required, identity documents submitted to compliance partners.
• Transactional data: token purchases, subscription history, and other records processed through our payment providers. We do not store full credit card numbers.
• Usage data: pages viewed, search filters, time spent in performer rooms, session metadata, error logs, and interaction history.
• Device & network data: IP address, browser type, operating system, language settings, approximate location, and device identifiers.
• Support communications: messages you send through our contact page, DMCA submissions, and feedback provided through forms.

3. Cookies & Tracking Technologies

We use cookies, web storage, and similar technologies to remember preferences, keep you logged in, measure performance, and deliver relevant content. Our partners, including analytics providers, streaming platforms, ad networks, and Cloudflare Turnstile, may place their own cookies to provide services on our behalf. You can adjust browser settings to refuse cookies, but some features may not function properly.

4. How We Use Your Information

We process personal information to:

• Provide, personalize, and improve the Services, including recommendations and search results;
• Authenticate users, prevent fraud, enforce community guidelines, and ensure legal compliance;
• Process purchases, manage subscriptions, and deliver customer support;
• Communicate updates about your account, new features, promotions, or policy changes;
• Perform analytics that help us understand how viewers and performers use Camstel TV; and
• Protect the safety, security, and integrity of the platform, including cooperating with law enforcement when permitted or required.

5. When We Share Information

We share data with third parties only as necessary to deliver the Services or comply with our legal obligations:

• Service providers: Streamate and other hosting, payment, moderation, messaging, and analytics partners that support our operations.
• Corporate affiliates: Camstel.com entities that host shared infrastructure, manage billing, or provide customer support.
• Legal & compliance: Law enforcement, regulators, or private parties when we believe disclosure is necessary to respond to legal process, protect rights, address fraud, or ensure model/performer safety.
• Business transactions: In connection with a merger, sale, financing, or acquisition of all or part of our business where permitted by law.

We do not sell personal information for money. If we ever plan to use your data for purposes materially different from this Policy, we will provide notice and, where required, obtain consent.

6. Payments & Third-Party Platforms

Purchases on Camstel TV are processed by PCI-compliant payment providers. Billing information you submit is encrypted and transmitted directly to those partners and is not stored on Camstel TV servers. When you log in through Camstel.com or another Camstel-operated site, your account activity is also subject to that platform’s terms and policies.

7. Data Retention

We retain personal information for as long as necessary to provide the Services, honor your choices, comply with legal obligations, resolve disputes, and enforce agreements. Archived logs and backup copies may be stored for longer periods when required for fraud prevention, security, or regulatory compliance.

8. International Data Transfers

Camstel TV operates from the United States and may store or process information in other countries where we or our partners maintain facilities. By using the Services you consent to the transfer of your data to the United States and any other jurisdiction that may have privacy laws different from those in your country of residence. We implement safeguards, such as Standard Contractual Clauses, to protect personal information transferred from the European Economic Area, the United Kingdom, and Switzerland.

9. Your Rights & Choices

Depending on where you live, you may have rights to access, correct, delete, or restrict the processing of your personal information. You can exercise certain rights directly through your account settings or by contacting us through the contact page. We may request additional verification before fulfilling requests. Residents of California, the EEA, UK, and similar regions may also have the right to opt out of targeted advertising, lodge complaints with a supervisory authority, or request a portable copy of their data.

10. Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and continuous platform monitoring. However, no system is completely secure. You are responsible for keeping your password confidential, enabling multi-factor authentication when available, and promptly notifying us of suspected account compromise.

11. Child Safety

Camstel TV is strictly for adults. We do not knowingly collect or allow submission of personal data from anyone under 18. If you believe a minor is using the Services, contact us immediately so we can investigate and take appropriate action.

12. Third-Party Links

Our Services may contain links to other websites, apps, or services. Those platforms operate independently and have their own privacy practices. We encourage you to review their policies before providing personal information. Camstel TV is not responsible for the privacy or security of third-party sites.

13. Updates to This Policy

We may update this Privacy Policy as our business, technology, or legal requirements evolve. When we make material changes we will update the “Last updated” date and provide additional notice when appropriate. Your continued use of the Services after a change signifies your acceptance of the revised Policy.